Munish Munagala - CEO & Co-Founder, Agent23.AI)

Small businesses are constantly stretched thin—juggling customer service, lead generation, appointment booking, and more. But what if they could hire a tireless team member that never sleeps, scales instantly, and learns from every interaction? In this session, we explore how AI agents are becoming the invisible workforce behind modern small businesses—empowering every small business to compete and thrive like much larger enterprises. From answering calls and chats to handling service requests and syncing with CRMs, we’ll show how intelligent agents are not just saving time but actively driving revenue. With real-world use cases, practical insights, and a glimpse into the future of automation, this session is a must-attend for any entrepreneur looking to work smarter, not harder—and finally level the playing field.